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Explore our frequently asked questions below to find answers to common queries. Can't find what you're looking for? Feel free to reach out to our team for assistance.
We use a variety of high-quality materials, including plated brass, 925 silver, and plated silver! Each product description provides detailed information about the materials used.
Yes, our jewelry is designed with sensitivity in mind. We use hypoallergenic materials like the ones listed above to minimize the risk of allergies or skin reactions. If you have specific concerns, please check the product details or contact our customer support!
To keep your jewelry looking its best, avoid exposure to moisture, perfumes, and chemicals. Store it in a dry and cool place when not in use. For more detailed care instructions, please refer to our care guide under every product!
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within [14] days of receiving it. Please review our detailed [return policy] for more information.
We strive to process orders quickly. If you need to make changes or cancel your order, please contact our customer support as soon as possible. Once an order is shipped, changes are not possible
You can reach our customer support team through contact@liliare.com. We typically respond within a day during our business hours.
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